Support and Maintenance

Problems do occur and equipment does break down.

Whatever the issue were here to help, initially help is free over the phone, and via the web. If we then need to visit you we will quote you for the call out. We know all our customers and the equipment on site so usually help can be provided quickly.

Call us on, Tel, 01493 333470 or mobile 07483322821

or

email, info@bigscreenonline.co.uk

Maintenance and Service Contracts

Fixed price support contracts

Regular service visits extend equipment life, retains quality and goes a long way to preventing sudden failure.

Our fixed price contracts include an annual system check, provision of telephone and web support and reduced price call outs to site as well as loan equipment if available.

Contracts are paid monthly or annually.

All on site systems can be covered including those not supplied by us, ask today for a quotation.

Call, 01493 333470

Cost example

Single cinema system support contract

What’s included

Annual on site service visit, including

  • Cleaning of systems to ensure open air ways,

  • Adjustment of settings, focus, zoom, image accuracy, audio settings and balance etc

  • Telephone and web support

  • Attendance on site at reduced rate

  • Loan equipment (when available)

  • Annual cost £340.00 + vat

  • Monthly cost £30.00 + vat

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